Specialist crisis and emergency management, business continuity management and risk consultancy.
Founded in 2001, Crisis Management continues to deliver services to 100 companies in 20 countries each year, across the Americas, UK and Europe, Africa and Australasia.
The art of business Crisis Management lies in being able not only to contain and eliminate crises as they occur, but to progress past these to a position of commercial and reputational advantage.
The best companies recognise that planning to learn and transform from crises is key to sustained corporate survival and commercial superiority. Having the competence to return situations to normal is not enough; at Mettle we deliver the organisational resilience required to prepare for, adapt to and evolve from crisis.
View Capability StatementOur Crisis Practitioners are experts in the range of factors that comprise organisational resilience, as defined in the recently issued ISO 22316. Not only do we possess deep experience in the fields of risk assessment and management, business continuity and crisis/emergency response, but we are also expert in the behavioural components of organisational resilience, including leadership and the development of shared values and culture.
Crisis Leaders recognises that, regardless of how robust an organisation's plans and procedures, without strong leadership to ensure their execution, a positive response to a crisis is unlikely. Our Crisis Practitioners have deep experience in crisis leadership, born of a heritage leading within one of the world's most elite military units, including in combat situations.
Our experience and capability spans the full spectrum of incident, emergency and crisis response and management; from the control room to the Boardroom. We understand how the entire crisis management system needs to work, and tailor our training to ensure participants at all levels are capable of playing their part.
Core to our practice is the ability to provide clients with crisis management training and high-fidelity crisis simulations. This allows teams to practice their roles and responsibilities in the event of an incident, in a safe environment which prioritises learning and organisational continuous improvement.
Our 25+ years of global experience, combined with the fact that we support approximately 100 companies in around 30 countries each year, means that we truly understand contemporary best practice across multiple sectors — delivered at a price point significantly lower than the majority of our international peers.
Mettle Crisis Leaders focuses on instituting sound preparatory measures ahead of critical incidents, and includes development and review of plans, and the conduct of training, workshops and exercises / simulations.
We are focused on enabling the development and implementation of strategies and effective executive leadership under pressure.
From Boardrooms to Control Rooms; around the globe for 25+ years.
Our methodologies are highly applied; Emergency Management protocols must be lean and workable — not dense, indecipherable 'shelfware'.
Leveraging deep experience and global exposure, we represent world's best practice in preparing leadership for the unexpected.
